Returns & order support
We want you to have clear information about your Bgroud Home Projector purchase. If you have a question about a return, a damaged item, an incorrect delivery or a product issue, contact us so we can review your request.
How to request assistance
Email bgroud.store@gmail.com with your order number, a description of the issue and relevant photos if the product arrived damaged or incorrect.
Return arrangements
Please contact us before sending an item back so we can provide the appropriate return instructions. Any return eligibility, return address, shipping costs and applicable refund arrangements will be confirmed for your case. Your rights under applicable consumer protection laws are not affected.
Questions before ordering?
You can also reach us through our contact page.