Frequently asked questions
What can I use the projector for?
It's designed for projecting movies, videos, games and ambient visuals onto a suitable surface. Compatibility depends on your source device and content.
Which plug option should I choose?
The projector listing offers EU, UK, US and AU plug variants. Choose the one that matches the outlet standard where you will use it.
Is the image natively 4K?
According to the current product description, its native resolution is 1280 × 720 pixels, with support for higher-resolution video input. Native resolution and supported video format are different specifications.
Where can I check the price and variants?
View the projector product page for the current price and available plug options.
Do you ship worldwide?
We're expanding international availability. Currently, shipping is configured for Switzerland and 27 additional destinations. Not every country is supported yet. See the Shipping & Delivery page for the full current list, shipping charges and important information.
What about returns or a problem with my order?
Please review our Returns & Support page and contact us with your order number for assistance.
How can I contact Bgroud Store?
Visit our Contact page to send a message.